Name: Lenovo New Customer Bonus Webinar & Deal Registration – Extra Benefits For you!
Uploaded: 2026-05-20T09:32:19.906Z
Duration: 38 min 4 s
Description: Lenovo New Customer Bonus Webinar & Deal Registration – Extra Benefits For you!

Transcript for "Lenovo New Customer Bonus Webinar & Deal Registration – Extra Benefits For you!": It's not showing a sharing just yet. So good morning to everyone joining. We're just having a couple of technical issues, which we're getting sorted now, and we should be back and ready for you any second. There we go. Perfect. We can see the webinar screen. There it is. That's the, presentation. Thank you. Thank you, Renee. It's scary when you call me your boss. Okay. Let me quickly share my screen. screen here. So the part I'm gonna cover today is Can you see it? the NCB or better known as, the new customer confirm. bonus. So for people who are completely new to Lenovo, a quick definition of what is the NCB. Not the NCB is an additional rebate yet. predominantly, aimed for the reseller when. a reseller brings either a brand new or a dormant end customer to Lenovo. So it's to kind of reward you for the additional efforts you are doing to bring Linova new customers or making sure that a partner an end customer that has had not bought from Linova for a particular period to come back to the table and enjoy the use of the Lenovo products. So in order to be eligible for the NCB, oh, I call it the NCB discount code because it's a system that is using. a discount code, Thanks for confirmation. user should not be Okay. active for either, twelve. or thirty six months, depending we would like to introduce. you, So I'll go more into details registration that one. on the next slide, but just understand that deal registration difference? between the, eligibility Landau offers you, period, that's a difficult one, on the on the morning, some kind of between for a deal, business groups. in form of price advantage. Really important, to understand, today, for this, that will change need to. provide will, also cover that one. I, would say basic information about the investment and the project, not having a contract be used for the our, for that specific end customer within, the predefined you'll need to try to. provide as much as important to understand even though the end customer might not have bought something us Lenovo, to being able to do a quick decision. you you as a partner have raised a, contract within LBPE deal protection that specific, customer, temporary. that, customer will no longer be, eligible time period, the NCB. where you have you are getting basically the advantage that due to their nature, other partners. it's their segment or the specific status an end customer has within Lenovo, of course, might also be excluded of the NCB. are possibility to extend this, So going a little bit further into the details. cases and things like this. in which business unit, We have also, the situation ISG, where multiple partners needs, to get, the. advantage, So it's not just the, form, let's say, and PCSD are, mostly also the Motorola. products where the NCB can be applied on. Here are, basically from general markets, perspective, it's, mainly the oil registration. We are looking our side. some what we are offering and how it's working. into, let's say, But first, I need to even Middle East and Africa, this is that is still something, setting for the for the near, future. basically, Lookback period. the details the period that we expect between the markets. customer not to have been active get exact information is to contact your sales representative. on the IDG side So, and thirty six months this slide the can see, ISG example, side. As you will see, IDG a small asterisk which is, on the ISG. PC business, all of the countries if you raise a deal registration thirty six months, and it, will be approved, example, Gats, you get and basically, they are using a slightly longer lookback other. partners one has been set to forty eight months. for their discounted bonus. period, So, also pretty important. this way you have a small advantage, requested the NCB, you can use to will have deal. the NCB The validity period is ninety days reusable, for unfortunately, a period is one hundred and eighty. days. It's not available hundred distributors eighty days? and retailers. Because we do, believe if you get a new or partners dormant partner, on, but mainly a new portal, is are resellers. into the the Lenovo ecosystem, or let's say 99% might not just decide to move over partners is available. infrastructure to Lenovo on the first deal. PC business, might just throw you a little fish, offering this kind of, server. And if that server really, does what they expected to do, and are really happy about the quality, markets. which they will for sure be, they might go, And, okay. Now let's do the big deal, you compare it to the ILG, side, there is much more open. we've seen in the market anyway, In general, easily open for all segments, months to complete. So that's why we have distributors. made sure validity is also for ninety days. So reusable months that, specific think, end customer for which it has been approved to close period. of one hundred and, eighty days or main months to, put it more. clearly. IoT side, so, segments, so for which, end customers can you, request, an NCB, discount code in the vast majority of the countries PC business today, limited to only SMB market way we. are Again, the asterisk, cancelling or not providing Austria discounts are running today an exceptional. I wouldn't call it a pilot anymore, So it's have extended for you. the eligibility from the SMB is some, market into all of the segments process. except, of course, the global, accounts. a blue steps, global account is by definition needed on partner side, new customer. on your side. So, Yellow, as I said, in Germany, are covered by Laravel, so, including large enterprise, the rest is, the result for the the registration. So, but also the briefly, any kind need other log in to LPH, customer except to LBP, a global account deal registration, will be eligible select the end. client. If it's not available, of discount it's completely we, actually giving, you? you can also fill the information, again, and request the creation of the markets, account for this. partner. So That will be moved to our, discount Steward your. bid. We will validate, you then take into calculation that a NCB that create a, deregistration reject if something, be combined is missing both the deregistration account. and getting the NCB Bill registration give you a 6%, advantage depends on what kind of information, direct competitors. you can provide the ISG side, if it's, relevant to win the deal. even though deregistration based on that, and NCB internal also combinable are assigned, but, as Rene already explained, lenovo works on an exclusivity, registration will do the decision. on an exclusivity But, way in the in ISG. registrations still, are NCB, will yield you an hesitate additional raise the the registration. rebate If something is rejected, upfront within the quote. can say it's because of, some missing information, to understand. so, In some cases, that might be confusing. it even later the IDG the, the registration, there's no limitation don't worry. whether we're talking about a a 500 we're selecting 50,000 end client, or a 500,000 the the registration dollar, deal. You will still be eligible for the 3% basically that is a new customer or a customer status which we have approved. the, NCB discount code. if partner is blocked on, our side, that, has been limited today if there are something, between zero, of course, and €190,000 the another partners, if they raised, the organization two final unit pricing. That means that the approval pricing or if some of your colleague not, exceed the €190,000 registration. Everything is explained there. So, if, small asterisk. There are some countries who have slight differences. is not available, you can double check have your doubts about it, and based on this guidance, to reach out can simply identify local is the actual situation or understand problem. which limitations or which, let's say, boundaries Registration been set, for your specific market. really basic information. products, the NCB will be applied on all products is the name of the project, your bid? request, so there's no limitation the investment? on which products kind of products, be applied talking. about? Volume of products, and really basic, information, who is the end client and things like this. all, all of the things we offer you will, and and try to reply deal registration and really important for for you few minutes. understand I will show you it's vast majority filled, of the improvements or the future developments raise it we do on our. tools is based on your feedback. So is any complication, you get the opportunity mentioned that we have, us feedback, and people who are spending, a lot of time in registration will already have in our database the system that end is asking you on a quite always basis investment happy. you are about the tooling. So situation can be, spend that, open or, two minutes to fill out that that that kind of that query. to be included, For us, it's really important this kind, of deal, what we, can improve within our tooling to make is first round say, customer business with Lenovo to do not, quicker with the partner who raised the registration you, our, partners. So what we will do based on your feedback, use it. I already, said, today, you need to provide the information, at a contract, being generated, confirmation from end client and things like this. period. And based on that, We are now validated, and, and already piloting, approved in another rejected, the possibility of not using information contract, are relevant and valid or if something is missing. being generated with that end customer. That will allow you also in, cases where there is one more accident, special, it does happen, doesn't happen, too often, but it can happen, that you actually by accident, clicked on the confirm case that, you are ordering also, the, which has then generated the contract, products from that end customer alliance no, longer eligible for the NCV. And guess what? it means basically it's it before raising to provide bid. also some there you are stuck with a new customer alliance partners can't get the, NCB. What we, will do in future registration the pilot proves to be successful, is will move from the contract generation. So first stage is approval be alliance determination and second or not, a end customer of approval. is eligible for NCB. it's a little bit longer also, done, and we are requires, probably gonna start that one piloting in the end. very soon also in EMEA, that's the reason. is to make the NCB discount code shareable deal protection. distributors and resellers. So, deal protection is required for, on the ISG side, the product from our Alliance that's. also something I forgot to mention. Today, Those are basically all, the information is only already mentioned. reseller, whether, it's a tier one or a tier two reseller, process is a little bit longer. can request to provide a little bit. more information the ISG our, partners and based on, that, so both tier one and will get, but also approval distributor, who can. request So NCB code because we do understand that still. the vast, majority of the bid requests we do see appearing registration, in our systems have available raised. by, So, for example, by one of our distributors. if you created, something wanted to make sure draft, that can a tier two reseller for whatever reason. decides something is rejected. use LPPE themselves, that the the first, can request, that NCB able to raise end deal. and provide What we've also seen that. in some cases, the reseller also have requested the NCB deal. registration the system start send, that NCB with code to the reseller, already filled information then the reseller change what is needed. distributor, hey. Can you create that bid request for me? Approved, Since you already made the configuration, registration, you can basically well just run, the bid. Well, guess what? raise it becomes kinda difficult request apply the discount dealer, registration is on field data, the tier two reseller side of LBPE, withdraw of course or bid is on the distributor side copy LBPE. all this dealer registration we've created you forget something logic that. will allow the tier two reseller to share that discount this, code on a temporary base with the distributor can move forward the distributor to the stage what is needed. code on the bid request that the distributor raised Thank you. making sure that you as our partner can benefit the deoregistration NCB process. discount code. Another So, it's not really an enhancement. It's actually switching we are. off on our side. So requirement from an additional approval, you can easily move to though your end customer the bit portal, eligible, and you do request it, within the system, there's it will open you a new page. approver on the Lenovo side that needs to approve your discount code. you can create got from registration. feedback We have separate vast majorities, for PCSD if not, and also countries, for ILG. all of the NCB requests it doesn't matter which one I use. approved. So, for example, So will show you ISG part. do might be depending create a deal registration. a little bit on the market where you're situated can we switch it on our. Lenovo that, you will request it, and if the end customer is eligible, see system will auto approve, your request the registration is available. discount code I mentioned, instantly. there are multiple statuses, again, in case, we will be a little bit quicker available. and shortening will show process examples. and allowing you to, immediately go can see it's blocked. request, In this case, for the NCB, it's because, and raise the bid within, is not supported, for a global than five The. UK market. So, some of the frequently asked questions when people come to us with questions about the the NCB, who can request an NCB? oh, okay. As I already removed, for two, examples. it's the tier one or the tier. two reseller. But, For ISG, can also, it's tier one tier two reseller. another, And in that case, also the distributor will be searching the end clients. of the fact that, as I already I, will show you how to create many registration. of the deal So for example, bid requests, I will, use this end client. see in our systems are being raised by a distributor. I switch to the new window very common need to and the very, registration name. I would say, So very valid question test. is can I use also fill customer reference, discount code for both. business groups? No. You can't at because we want to, make sure registration description partner shortly, or an end the project about has been always things like this. with a, let's say, So for now I for their will put there in a test. side of the business and, is now talking maybe to a, new reseller for their, mandatory selections. say, desktops and and notebooks for their IDG products, proposing want to make sure that that you are replacing it. from a, PCSD, those informations can be helpful for the approvers. the NCB, logic. So that's why we allow can NCB code it be requested the actual both sides of or business. provide, It will only be applicable about the competitors that side of the business. So an NCB request, for PCSD is mandatory. will be applicable know on any kind of PCSD what. is basically what is, part of this the ISG. side, So for example, if you want to do business with a new demonstrating customer on servers, ISG, let's say edge servers. And the the end customer I select, have been a very don't know, quantity, customer for Lenovo. let's say the PCSD side, 50 they start doing business with Lenovo for ISG, price. they can still benefit from the NCB because you can select distributor as a you know who will be distributor. for that specific you are not sure, business unit. keep it empty. You can fill it later I will now do quickly is switch and attachments, to the live can provide, additional or important you, how the NCB regarding actually works. deal. So pretty similar, like Renee you are in, touch with where different sales LPH, rep than go to sales. We, can either go to register on the selected raise a, bit, which will take us to the sales rep here. page you will be also, contacted. but we can also directly, go to the my new customer can. simply, submit it. to the deregistration is, system main dual registration process, a new tab will demonstrate the Lenovo, bid platform, and you can immediately, start. searching for from end alliance. partners. So, let me now just switch over to the, ISG I. select Really important, as I already said, product from our partner, logic of the NCB one, code being shareable. between the distributors and and the reseller has been activated, in in of product market appear I'm working the new. registration. So this is just an indication have the information system like, hey. it will you're stuck, additional approval. you can actually share your discount code is a yes. distributor. So, So I'm gonna look for my end customer. disappeared. So let me quickly see. who can click next. take here. will inform you, see. I've got one I've got will be for Allianz out. partner. Let me take the tier two reseller that a new, tab where you need to flow some additional to, have a quick look, at. So let's say, that my end customer in this case is called tier two budget, reseller, which might sound a bit weird, do you want to close for the sake of argument, things like this. gonna use that one anyway. some general information required by the deregistration, alliance partners. the system will indicate, you can go through this, and if you are not sure clearly something you can always contact the resource rep and, is talk about for NCB. So what needs system be already did, here is a section, about the end, client. So if something we is missing contract can basically edit. over the last, So, yeah, for example, thirty this case it's website or partner customer? It came back empty, then you can contracts being generated. and submit button. So it's showing here filled, the possibility is also submit button. NCB. So, What you might also see is very similar to the deregistration required you can fill it, NCB would say, within a, few minutes. So. don't could be, as I already said, free to their segmentation. or their specific status within within Lenovo or, the NCB could be approved for one of your, attention and, esteemed colleagues. the next topic approved be presented for you, by it would, be green, or it's. pending for you. Stage is yours. So as I said, today, it's pending a approval from an internal user from Lenovo. So somebody within Lenovo will need to approve your NCB request. As I said, if we move over to auto approval, you should no longer see the blue squares. And similarly, also, if it's pending approval for somebody else from one of your colleagues, that will show great. So what I will need to do here, I just click on the request NCB. System wants to make sure that I'm have selected the right customer. I'm pretty sure of that. So it has now been submitted for approval. And at the same time, the system says, well, since you're asking for the new customer bonus, would or would you not prefer to maybe already register a deal and go through the process that Renee just presented? In this case, no. I don't need it. I don't want to go yet for that stage. So as you will see here now, it's waiting for approval. I will quickly switch to my other system so I can actually approve that one. Let me just copy it over so I have the right number. And I'll, in the background, quickly approve that request. My there we go. And the system is somehow not willing to let me approve it, which is very typical if you're trying to do something in a live system. Let me just try once more. Apologies for this. Seems not to be the best day to do something live in our systems and share it at the same time. There we go. Well, this is what we would call a picnic problem in share, not in computer. If you don't give the system the right information, it will never show you what you're looking for. And I will just approve it. So I approved the NCB on the back end from the system. If I would now just refresh the view here, you will actually see that it has now switched to the approved status, and here is my discount code. So this discount code can now be applied on any bid request for this specific end customer for the next one hundred and eighty days. As you can see, the system is showing here it is valid until the sixteenth of November of this year. So what you would then do, you would raise a bid. You would click on your discount code section, and that will then show you the NCB code. You click on apply. The system will take, in this case, the 5% off because it's for ISG. Do understand that in some cases, the NCB code might not be combinable with another discount code you might have received from the category team, which is either going for the, let's say, the the the ship happens, promotion or for any other promotion that they might have launched, they can decide whether or not discount codes for promotion purposes can also be combined with either very specific, in this case, NCB discount codes. So even though it has been approved and your end customer is eligible for the NCB, there might be very specific cases where you cannot apply it because we have already, or you have already applied a promotional discount code for that specific end customer. I think that's it for me unless there is any further question. I see one question. Will the video of this call be available for future reference? As Christy will probably mention even after me, yes. We do record all of these of these webinars. And for people who have registered for the webinar, they will be notified, that, the video is is available so they can download it. And I do know that Christy also posts quite often, the the video recordings of the webinar on several different platforms that are made available, made available to our partners. So I'll stop sharing now, and I'll hand it over back to Christy. Perfect. Thank you very much, Steven. So, yeah, just as Steven's mentioned, we will, put all of the recordings for our webinars up onto the Lenovo partner hub. There's a get started section on the home page. Find the, recordings tile there, and all of the recordings from our previous webinars will be available for you. But, also, for anyone that's registered to this webinar, you will get a email automatically in about ninety minutes, with the recording link so you can watch it at any point on demand as well. And then if you do have any questions, as always with our webinars, we have the email address that you can send us the questions to, which is [email protected]. But, otherwise, thank you very much for joining us today. Hopefully, you found this helpful, and we'll see you again for a future webinar. Thank you.